At [Your Company Name], we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Full name
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Email address
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Phone number
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Billing and shipping address
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Identification details (when required for customs clearance)
Shipment Information
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Pickup and delivery details
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Package contents and value
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Tracking and logistics-related data
Technical Information
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IP address
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Browser type
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Device information
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Website usage data (cookies and analytics)
2. How We Use Your Information
We use your information to:
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Provide logistics and shipping services
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Process shipments and customs clearance
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Communicate shipment updates and service notifications
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Respond to inquiries and customer support requests
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Improve website performance and user experience
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Comply with legal and regulatory requirements
3. Information Sharing
We do not sell or rent your personal information.
We may share your information with:
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Customs authorities and regulatory agencies
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Shipping partners and carriers
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Payment processors
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Legal authorities when required by law
All third parties are required to handle your data securely and confidentially.
4. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against:
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Unauthorized access
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Data loss
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Misuse or alteration
Despite our efforts, no method of data transmission over the internet is 100% secure.
5. Cookies & Tracking Technologies
Our website may use cookies to:
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Improve website functionality
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Analyze traffic and usage patterns
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Enhance user experience
You can control or disable cookies through your browser settings.
6. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill service obligations
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Comply with legal and regulatory requirements
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Resolve disputes and enforce agreements
7. Your Privacy Rights
You have the right to:
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Access your personal information
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Request corrections or updates
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Request deletion of your data (subject to legal obligations)
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Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. International Data Transfers
As a logistics company, your information may be transferred across borders to complete international shipments. We ensure such transfers comply with applicable data protection laws.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.