Customs clearance is the process of preparing and submitting required documents to customs authorities to allow goods to enter or leave a country legally.

Yes. We manage the full customs clearance process for both imports and exports to ensure smooth and compliant shipping.

Common documents include:

• Commercial invoice

• Packing list

• Bill of lading or airway bill

• Import/export permits (if required)

• Identification documents

Requirements may vary by country and cargo type.

Absolutely. Our team prepares and verifies all necessary documentation to avoid delays, penalties, or shipment rejection.

Clearance time depends on the destination country, shipment type, and customs inspections. Most shipments clear within 1–5 business days, barring additional checks.

Delays may occur due to:

• Incomplete or incorrect documentation

• Unpaid duties or taxes

• Restricted or prohibited items

• Customs inspections

We work proactively to minimize these issues.

Yes. Import duties, VAT, and taxes are usually paid by the shipper or recipient, depending on the agreed shipping terms.

Yes. We can provide estimated customs charges before shipment to help you plan your costs accurately.